Newline Smartboard Interactive Panel: What to do if there are Zoom camera or microphone issues

Go to your "Settings" menu.
On the left side, scroll down to "Security & privacy".
On the right side, scroll down to "Privacy" and tap it.
From this menu, select "Permission manager".
Scroll down and select "Camera".
On the "Camera" permission page, scroll down to the "Not allowed" section and select "Zoom" from the list.
On the Zoom "Camera permission" page, select "Allow only while using the app".
Use the back button to return to the "Permission Manager" page.
Scroll down to "Microphone" and select it from the list.
On the "Microphone" permission page, scroll down to the "Not allowed" section and select "Zoom" from the list.
On the Zoom "Microphone permission" page, select "Allow only while using the app".
Once these settings are confirmed, return to the "Application" menu and select "Camera" from the list to test it before returning to test your chosen meeting software.

Go to your "Settings" menu.
On the left side, scroll down to "Security & privacy".
On the right side, scroll down to "Privacy" and tap it.
From this menu, select "Permission manager".
Scroll down and select "Microphone".
On the "Microphone" permission page, scroll down to the "Not allowed" section and select "Zoom" from the list.
On the Zoom "Microphone permission" page, select "Allow only while using the app".

Questions?

If you have any questions, please submit an IT help ticket or refer to our extensive library of Newline help articles on Zendesk.