How to reset your OASIS parent password

1. 1. Navigate to my.springscs.org and log in to your MySprings account.
   2. On the navigation menu at the left of the page, go to the "Apps" page.
   3. Click on the "Oasis" tile.
      
      
      1. If you do not see the tile, use the "Filters" button at the top to search for the app by title.
      2. Alternatively, you can also use the direct link to https://oasis.springscs.org/.
   4. Click on the "CLICK HERE" button next to "Forgot your password?"
      
   5. On the "Request a Temporary Password" pop-up window, fill in your information.
      
      1. Enter your Username: If your username begins with a P use a capital P. Your username is case-sensitive.
      2. Enter your Email on File: Enter the main parent email address that Springs has on file for you.
         1. CAUTION: Do not leave a space at the beginning or end of your email address as it will create an error. If you get an error, remove the spaces.
      3. Select which portal you need to access: Select the "Parent" option from the dropdown menu.
      4. Release of Liability: Checkmark the "Release of Liability" box.
      5. Click the green "Go" button to submit your request.
         
   6. You will get a message that says a temporary password has been sent to your email. Check your email to retrieve the password.
      
   7. Check your email to retrieve the password, the email should have the subject "About your OASIS Account".
      
      
   8. Log into OASIS with your username and temporary password.
      
      1. If your username begins with a P use a capital P. Your username is case-sensitive.
   9. You will be prompted to create a new password. Enter your new password and click the green "Submit" button.
      
   10. Please write down your new password for future use. Thank you!

View complete instructions with screenshots on Google Docs (also attached as a PDF)