This category is not to be used for formal parent complaints. Parent complaints should be redirected to the Parent Complaint/Incident form found on the Springs website or to the voicemail line at (951) 234-3397. Use this section for initial reports related to providers not showing up, for services, concerns with communication, or IEP scheduling inquiries.
If this issue relates to a particular student, please include the name of the student
If this issue relates to a particular student, please include student ID
Please describe your question or concern here with as much detail as possible. Please ensure you are answering the 5 W’s: The Who, What, When, Where, and Why.
To find a student’s Case Manager (CM) in OASIS: Login to OASIS, under Schedule in the Student’s Profile, click the blue bubble under “Select” in the current term. The student’s CM will be listed on the left hand side. If the student’s CM is not listed or you are unable to access the information, contact your Director/Principal for assistance
Please enter the details of your request. A member of our support staff will respond as soon as possible.