How to Reset your Chromebook

Factory resetting your Chromebook:

How to reset your Chromebook

1. Press the "Esc" + "Refresh" + "Power" buttons simultaneously.
   a. The Chromebook will reboot and you will see a large exclamation mark.
2. Press "Ctrl + D".
3. Press "Enter" to turn OS verification Off.
4. Press "Spacebar" to enable OS verification.
5. Press the "Enter" button to confirm you wish to turn on OS verification.

After the Chromebook reboots

1. Click the dropdown box next to "Select a network" and choose your wireless network.
2. Once your Chromebook successfully connects to the wireless network, press the "Continue" button.
3. Click "Accept" and continue.
4. If your device asks who is using this device and it does not say "Enterprise Enrollment", press "Ctrl + Alt + E".
   1. For the email, enter "enroll@springscs.org". Then the MySprings log in will appear.
   2. Enter the following login information.
      a. Username: enroll
      b. Password: 0987654321
   3. At this point your device will enroll into the River Springs Google Apps domain.
   4. Click "Done".
5. Log into your Chromebook with your Springs email.

How you will know the device is set up properly

1. You should now see the "Apps" link at the lower right corner of the screen next to "Shut Down".
2. Press the "Apps" link. You should see a link appear that says "AirSecureTest". If you do not see this link, restart the Chromebook and repeat the process. It could take a few tries before the "Apps" icon appears.